Business Services

Guest Services Desk

Banquet Facilities

At The Palace Hotel, Madrid, the legacy of hosting the world's most discerning guests lives on. Our event spaces have been meticulously designed to reflect the character of renowned personalities linked to the hotel's illustrious history, blending timeless elegance with cultural significance. With 20 unique venues and over 3,700 square meters, ranging from the majestic Neptuno ballroom to the refined intimacy of the Hemingway room, most of which are filled with natural daylight, we offer versatile settings for both corporate gatherings and private celebrations. As the largest event space in central Madrid, our flexible layout allows rooms to be seamlessly combined or divided, adapting to your specific needs with sophistication and ease. Whether you're seeking historic grandeur or contemporary refinement, our spaces provide an inspiring canvas for unforgettable moments in the heart of the city.

Business Center

Located on the ground floor, the Business Center is equipped to assist you with faxing, scanning, copying, printing, computer rentals and High Speed Internet Access, as well as secretarial and translation services.

Fitness Center

Those looking to keep fit whilst traveling can make use of our ultra-modern fitness center, well-appointed with a wide range of cardiovascular equipment and free weights.Accessible 24 hours daily via guest keycard115 sqm of space and natural lightCardiovascular EquipmentElliptical MachinesExercise BikesFree WeightsRowing MachinesStair ClimbersStrength EquipmentTreadmillsWeight Machines

Massage Rooms*

Step into an intimate and exclusive haven where wellness takes center stage. Our treatment suite, created in collaboration with The Beauty Concept, is a serene oasis in the heart of the city, designed to soothe the senses and renew the spirit. Here, guests enjoy tailored facial and body treatments crafted to restore balance, revitalize the body, and calm the mind. Experience holistic well-being through rituals that blend advanced techniques with high-performance skincare for visible results and a lasting sense of harmony. Services available: Massages Beauty treatments Hairdressing Personal Trainer

Meeting & Conference Facilities

The Medinaceli Ballroom is the largest event space at the hotel. With the ability to host up to 500 guests, it can be seamlessly divided into three independent sections, making it ideal for both grand banquets and sophisticated corporate events. Its newly designed carpet, inspired by natural motifs, adds warmth and texture, while large windows offer views over Calle Medinaceli. Elegantly adorned with crystal chandeliers and a soft, neutral palette, the hotel's ballrooms provide a timeless setting that can be tailored to any event. Medinaceli is often paired with the adjacent Julio Camba Room, perfect for welcome cocktails or as a dance floor, while the main space is reserved for seated dinners or plenary sessions. Surrounding galleries serve as ideal spaces for coffee breaks. A newly installed hospitality desk accommodates two staff members, and a full-time cloakroom service ensures seamless guest experiences throughout the event.

Wedding Facilities

With stunning views across Neptune Fountain and Paseo del Prado, the 277m2 Neptuno room offers an impressive space for business meetings, large social events and wedding banquets. Partition the area to create more intimate venues or increase the size an extra 256m2 by linking Cánovas or Cervantes, creating more versatility and options. Host events in this contemporary space where natural light floods in by day and in the evening, the Murano glass chandelier casts a warm glow over occasions.